Custom Mug

Order processing takes 5–10 business days (Monday–Friday, excluding holidays).
All orders are shipped via USPS with tracking. Shipping times selected at checkout apply only to shipping speed and do not affect processing time.

You will receive a confirmation email with tracking information once your order ships.

All sales are FINAL. We do not accept returns or exchanges.

Please inspect your order upon delivery and contact us within 72 hours if your item is damaged, defective, incorrect, or missing so we can assist you.

We are not responsible for lost packages due to incorrect or insufficient addresses. If an order is returned or needs to be reshipped due to address errors, the customer is responsible for reshipping costs.